Laundry Lane Learning
Educating with Empathy
AI can deliver information at scale, but in sectors where people are vulnerable, experiences are complex, and cultural nuances matter, information alone isn’t enough. A training module on patient care or responding to family violence, for example, must not only outline procedures but also uphold dignity, compassion, and cultural safety.
This is where a human-led approach shines. Video and animation, created with care, turning information into shared understanding that connects both the head and the heart.
At Laundry Lane Learning, we specialise in creating engaging and inclusive training content that gives:
- Frontline professionals the skills and confidence to work effectively with diverse communities
- Service users, parents and patients knowledge, skills and support when navigating challenging times in their lives
We partner with a broad range of organisations in health, mental health, women’s and children’s safety, allied health, public health, justice, refugee support, and emergency response to create educational content that is trusted, practical, and deeply human.
With expertise in storytelling and cultural awareness, we craft video and animation that inform, inspire, and empower, helping people feel seen, understood, and supported.
Our services
We provide end-to-end creative solutions tailored to your learning needs, including:
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Acted scenarios: realistic, relatable situations that reflect the challenges of frontline work
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Scripting: clear, purposeful storytelling that resonates with learners
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Talent casting: diverse and authentic representation of real communities
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Creative design: visually engaging learning materials
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Animation & motion graphics: simplified explanations of complex ideas
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Translation: ensuring content is accessible in multiple languages
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Accessibility: including Auslan and other inclusive formats
Why it matters
Our content goes beyond compliance. It builds understanding, empathy, and connection. We help frontline workers gain deeper insight into the experiences and needs of vulnerable populations, including:
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First Nations communities
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Culturally and linguistically diverse families
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People living in rural and remote areas
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LGBTIQ+ people
By reflecting lived experience and real-world challenges, our training supports workers to deliver care, services, and support that is respectful, inclusive, and effective.
Our approach
We combine creativity with authenticity. By partnering with subject matter experts and people with lived experience, we ensure that every piece of content not only informs but also inspires meaningful change.
As one client shared, “Laundry Lane’s ability to bring complex and sensitive subject matter to life in such an engaging and respectful way has been invaluable in supporting frontline workers to provide better care to bereaved families from diverse backgrounds.”
Feedback like this reflects our focus on clarity, empathy, and purpose. In a world of automated messages, we make sure your story is told in a way that builds trust and delivers lasting impact.
Recent Work
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